Information about Trade Accounts, Deliveries, Returns & Our Terms of Sales
Our customer service team is always happy to help with any query you may have.
We have rigorously trained flooring customer operatives who have extensive knowledge about any of our wood flooring products, including Engineered, Solid Wood, Parquet, Laminate and LVT Floors, their specifications, matching accessories and suitable underlays.
We can also advise you on any specific installation instructions, subfloor preparation requirements, and the most appropriate installation methods including suitable flooring adhesives and floor fitting tools.
Selecting the most appropriate wooden flooring could be a challenging process. Let us help you make an informed decision by providing you with competent advice about the advantages and disadvantages of your selected products and their practical application.
Contact our Flooring Customer Service Team for any questions, including updates on your flooring order, getting flooring samples, opening a trade account or getting a free floor fitting quote.